Direct Response

High volume campaigns driven by TV, print and the Internet can be an important element of your promotional plan. Leverage our 8 years of direct response experience to capitalize on your campaign investments by handling the high call volume generated.

Our agents leverage specialized scripting techniques to effectively dialogue with your customers. Agent desktop tools provide the right data at the right time. We leverage automation, such as IVR and advanced speech recognition, to maximize call handling in a cost-effective manner.

Start impacting your bottom line with increased sales on your next direct response campaign! Let our 8 years of DRTV experience go to work for you by effectively handling the high call volume your marketing efforts generate.

At MyBPO, we use a unique "5-Star Selling" approach to enable our agents to effectively interact with your customers. This improves your conversion and up-sell / cross sell rates. We also leverage automation, such as IVR, to maximize call handling that will provide the highest level of service in a cost effective manner.

(5 star selling - Greet the customer; Determine his or her needs; Present merchandise; Validate the selection; Close the sale)

Let us support your next direct response program such as:

• DRTV and infomercial programs
• Bank card acquisition and activation campaigns
• Lead generation and enrollment programs

 

Achieve Your Business Goals with the Help of

1. Synergy Plus Solutions

Want to add to the bottom line - with no risk? Our Synergy Plus Solutions can help you expand your revenue potential with every call.

Synergy Plus pairs your offer with a secondary offer from a carefully approved partner. You are paid for every sale with no cost to you. The talk time, setup and call recording associated with the up-sell are paid for by us!

2. Global capacity options

High call volume generated by customer acquisition efforts often requires a global live agent capacity strategy. We combine the power of offshore contact centers to meet the challenge of this 24X7 high-volume business.

Whatever your preferred choice, you can expect our global capacity options to deliver:

• * Improved customer satisfaction
• * Optimized call handling results
• * Significant cost savings